In a market where noise is constant and attention is fleeting, the advantage belongs to the agents who think strategically. On stage at Inman Connect, Lauren Henss, CDMP, PCM spoke to a shift happening inside the industry, one where visibility is intentional, systems are smart, and AI works in service of the agent, not the other way around.
At FirstTeam®, Behind the Agentâ„¢ is about building the infrastructure that allows professionals to lead with clarity, consistency, and scale.